home chef customer service email address

I strongly recommend you avoid this service unless you plan on being robbed too eventually by them. } else {

#tpcfooterlcForm label { for an Atkins or paleo-style diet), or choose premium cuts of animal protein. #tpcfootercats .footersubscribe { Our family loves Home Chef. to see all the Shows you're invited to or hosting! My family enjoys the recipes are there are a lot of varieties in what they offer. The star ratings are based on the overall rating of each brand. vertical-align: middle; Home Chef likewise works with suppliers to ensure adherence to animal welfare standards defined by organizations such as the National Chicken Council. padding: 30px 50px; @media only screen and (max-width: 767px) { Home Chef meals are designed to be stored in the refrigerator until youre ready to prep and eat them. Home Chef strives to use the highest quality ingredients possible by partnering with trusted suppliers. Be safe from hackers and unwanted bills. Regardless of which type of meal kit you choose, when it comes to meal plans Home Chef offers their standard plan, a Calorie-Conscious plan, and a Carb-Conscious plan, each with more than 20 weekly options. #tpcfooterlcForm input { display: none vertical-align: middle; list-style-type: none; With a rotating menu featuring a variety of meal kits, salads, and oven-ready dishes, it has options for nearly any palate or preference. Certain details, including but #logorow #footerlogo img { .quicklinks p { Plus, Home Chef has its own blog, called The Table, that acts as an additional resource for consumers interested in meal planning help and recipe ideas.

font-family: "Foundation Sans Roman", sans-serif; Shipping is always a flat rate of $9.99 per box unless Green Chef is running a promotion. Home ; Contact Us; Contact Us. .dmkt h3 { /* -------------------- //// -------------------- */ It was fresh and flavorful and low in calories. Overall, the seasoning level was very salty and reminded us of food that one might find at a chain restauranttasty for a few bites, but a whole meal left us feeling like we had eaten way too much salt. width: auto } transition-duration: .1s display: block; font-family: 'Antonio-Regular', sans-serif;

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.havequetions { Copyright 2009-2023 Natural Intelligence Ltd. All Rights Reserved. #tpcfootercats .material-icons,

color: #2f2f31; #tpc-footer .deskHeader:hover, Kristy is a licensed registered dietitian nutritionist and trained culinary professional. How do I process a return, exchange or replacement using the self-service tool?

if(consultantID != "" && country != "") { line-height: 50px !important; #tpcfootercats .material-icons, font-family: 'Antonio-Regular', sans-serif; margin-right: 10px; #tpcfooterlcForm label {

margin-left: 10px; document.getElementById("lcConsultantID").value = consultantID; #tpcfootercats hr, } } min-width: 180px; background: #fff; } The website says there are more than 30 weekly choices you can make, but it also says there are more than 20 recipes to choose from.

margin-top: 10px; consultantID = "001000"; Why isnt my past host discount being applied to my order. Home Chef meals were primarily inspired by classic familiar dishes such as burgers, steak and potatoes, breaded chicken, and salmon with lemon butter, but some others were more creative such as the goat cheese juicy lucy burger with tomato jam. Live agents by chat are available every day from 9 a.m. to 7 p.m. Our reviews come from verified usersjust like you!

Call 1-888-OUR CHEF (1-888-687-2433) solution_center@pamperedchef.com Tech Support Contact Tech Support if you have technical questions regarding our website or mobile app. Green Chef relies a lot on spice blends and herb-forward sauces for flavor without preservatives or artificial ingredients. Green Chefs recipes were all very easy to follow and we found that the proteins were more uniform in size, so they typically matched the cooking instructions a little bit better than those for Home Chef. var consultantID = "";

vertical-align: -webkit-baseline-middle; It is a USDA-certified organic meal delivery service and has high standards in terms of sustainability and clean labels when it comes to food sourcing. font-size: 18px; line-height: 26px; Home Chef ships meal kits in biodegradable, insulated boxes sealed with gel packs designed to keep food fresh.

#tpcfooterlinks #openTime { Sunbaskets meals start at roughly the same price but can go as high as $12.99 per serving, which makes sense with their almost fully-organic line of meals. Get a free Virtual Credit Card to signup for Subscriptions. } You'll then be asked to enter your email address and zip code, so Home Chef can confirm they service your area. #tpcfooterlinks .material-icons { font-family: 'MuseoSans-300', sans-serif;

What is ID.ME? } Alternately, you can take Home Chefs What kind of chef are you? quiz. } color: #fff; Premium category meals (if available) $19.95 per meal.

} */ .container-full-bg { Where can I find information on how to use my product? However, those who follow restrictive diets or have severe food allergies may benefit from selecting another service that better caters to their needs. If you dont agree with their choice, you can always go back and customize your plan! Home Chef meals are priced at just under $10 per serving, which is less than you would pay for most takeout meals today. #tpc-footer .deskHeader:hover, Home Chefs cards are three-hole punched designed to be saved in a binder. Email Us. And while Green Chef offers plant-based options, there are also plenty of choices for carnivores. } If something in your order is missing, incorrect, or just does not seem right, you can contact our support team here . padding-left: 0; margin-top: -155px; Final advice: Choose hello fresh. color: #2f2f31 margin: 10px

text-align: center } font-family: 'Antonio-Regular', sans-serif !important;

margin-bottom: 10px background-color: #fff; } background-position: center; Oven-Ready Meal Kits can take 4050 minutes to bake. #tpcfootercats {

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line-height: 26px; I found the food was very good.

15 Minute Meal Kits take about 15 minutes to cook.

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If you click on links we provide, we may receive compensation. background-image: url('/iceberg/com/support-center/support-center.jpg'); #tpc-footer .footerContainer { margin-bottom: 10px; Home Chef allows you to customize for certain dietary preferences, such as carb-conscious, calorie-conscious, and vegetarian diets. text-align: center information about a wide range of products and services. color: #FFFFFF !important; #tpcfootercats { .middivider {

There were plenty of meal options to choose from, including several that would appeal to my kids. Find answers about using or caring for our products. 2023 Pampered Chef used under license. In general, to sign up, Home Chef has a minimum order of two recipes per week, two servings each. } padding: 0px 40px; background: #fff;

} My ingredients all arrived in usable condition. margin-bottom: 10px

height: 100%; Fortunately, your service is not the only game in town.

Pulling issues faced by users like you is a good way to draw attention of Home Chef: Meal Kit Delivery to your problem using the strength of crowds. padding: 20px 20px margin-bottom: 10px About: Home Chef Home Chef splits the meals they offer into the standard meal kit and the prep-free Fresh and Easy meals. @media only screen and (max-width: 767px) { padding-left: 15px; line-height: 26px; margin-bottom: 10px !important; The first step is deciding if you want to make your own meals or have them made and delivered ready to eat. You can call our support team Monday through Friday from 8 a.m. to 8 p.m. (CT).

Getting your own Home Chef delivery plan takes a bit more work than others, but thats the tradeoff for having so much customization available at your fingertips.

}

} @media only screen and (max-width: 767px) { Green Chef seems ideal for individuals, couples, or small households that enjoy the convenience of using a meal delivery kit a few times a week to help sustain a healthy lifestyle. width: 60px;

line-height: 31px; meticulous research, the information we share does not constitute legal or professional transition-duration: .1s Cooking tips are included throughout the recipe cards; Home Chef also provided some additional chef tips in the recipe description on the website. font-family: 'MuseoSans-700', sans-serif; Please try again later. #tpcfootercats hr, .quicklinks img {

if(footIconState == "true") { }, var tpcfooterlcForm = document.getElementById("tpcfooterlcForm"); } font-family: "Foundation Sans Roman", sans-serif; font-weight: 900 border-bottom: 1px solid; This would happen EVERY delivery! color: #2f2f31 When it comes to meal delivery Home Chef is number 1.

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padding: 20px 0 10px 0 } You can have organic meals without tons of prep time. } Home Chef offers plans that deliver up to six different meals per box, per week, while Green Chef has a limit of four different meals per week. padding: 7px 10px; Each plan features healthy, real, pre-portioned foods with minimal processing that help you stay healthy without feeling like youre depriving yourself, but thats only scratching the surface. if(location.hostname == "www.pamperedchef.ca") { margin-bottom: 40px !important; Home Chef shares with Sunbasket a driving value of making healthy eating from home easier.

/* -------------------- //// -------------------- */. Shipping costs $7.99 per order if your order is under $45. @media screen and (min-width:768px) { } }

border: 1px solid #cbcbcb; /* -------------------- PAGE SPECIFIC STYLES -------------------- */ That's more than half of your daily recommended allowance! padding-left: 15px; JA. No need to go to the grocery store and buy a lot of different ingredients. 1 meal kit for eating well. font-size: 15px; height: 44px; } #tpcfootercats h5, font-size: 48px; margin-bottom: 60px !important; padding-left: 0px;

to five menus in advance. line-height: 44px font-size: 16px !important;

Home Chefs menu features more than 20 recipes each week, including vegetarian, carb-conscious, and calorie-conscious options. line-height: 28px; var footIconState = jQuery(selected).data("isopen"); #tpcfooterlegal .copyright { color: #6d6d6e

The best way to reach us is by sending us a message here. #tpcfooterlinks {

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color: #fff; The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer . Reproduction in whole or in part is strictly prohibited. } Your real card info stays hidden. Home Chef delivers meals that are good for you and packed with ingredients that only Home Chef could provide. Designed to help users make confident decisions online, this website contains line-height: 44px I recently had the opportunity to try some meals from Home Chef. } The Green Chef app also has a user-friendly, problem-solving feature with prompted questions. Description Contacts Customer Service Contact a Solution Center team member if you have questions regarding guarantee information, return policies, or the status of your order. } First-time customers can also save up to 80% off their first box order.

margin-top: 5px; After having worked at Home Chef for nearly two years, I felt that I had gained a great deal of knowledge about the product but did not feel that opportunities for advancement were present or readily available, at least to Customer . Digital Millennium Copyright Act Notification. Ultimately, the decision mostly comes down to ingredient quality, and you get what you pay for. padding-right: 0; For instance, HelloFresh offers meal kits to fit a variety of dietary patterns, with plans starting at $8.99 per serving. Smoothies and Fruit Baskets. } else if(location.hostname == "www.pamperedchef.com") { } font-family: 'questaMedium' !important; At first glance, Home Chef's pricing seems lower than Green Chef's, but with various add-ons, the price can quickly go up. What do I do?

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Customer Service Representative (Former Employee) - Chicago, IL - November 28, 2019. #tpcfootercats h5 a { All rights reserved. Cooking times vary depending on the type of recipe: Each recipe card has a skill level written on it. jQuery(selected).html("expand_less") } Although you wont find a Home Chef blog, the recipes are chock full of helpful hints and tips for getting the most out of your meals.

Home chef provides everything that you need to create and make fantastic meals at home. They gave me half of my money back. Last medically reviewed on April 14, 2023. You can also reach us by phone from 9 AM to 6 PM CT Monday-Friday and Saturday from 10 AM to 2 PM CT at (872)-225-2433. font-size: 50px; They provide high-quality meats and ingredients to make it easier for our busy family to make a meal! #tpcfootercats h5 a { Fast & Fresh Meals can be microwaved in 5 minutes or less or heated in the oven. .spcr40 { #tpcfooterlinks ul li { Standard meal kits can take about 30 minutes to complete. tpcfooterlcForm.classList.remove("hidetpcfooterlcForm"); Available Monday - Friday 7:30 a.m. to 4:30 p.m. CST.

I only tried it a couple of times, but the meals were very good and very easy to prepare. While most meals require around 30 minutes to prepare, the company also offers: Each week, you can build a box by selecting meals from the full menu. if(pathArray[1] == "pws") { The freezer packs can be drained in the sink and the packaging can be recycled, whereas most of the packaging is recyclable cardboard. 04/26/2023 Complaint Type: Problems with Product/Service Status: Answered Once again, after 6 weeks of success - whoever is packing boxes is not including any of the extras - including salads,. Want to connect with a Pampered Chef Consultant you know or find a Consultant in your area? } }

font-size: 13px; #tpc-footer .footerheader, My package shows delivered but was not received. font-size: 20px; text-transform: none; .hiring { Green Chef offers a variety of protein- and plant-forward meals. font-size: 60px !important; How long will it take my order to arrive? font-family: 'MuseoSans-700', sans-serif !important; color: #6d6d6e; The proteins for that week come in an additional package with extra cooling packs. #tpc-footer .footerheader h5 { .spcr20 { If you can't find help there, you can use Home Chef's contact form or call customer service . #tpcfootercats ul li a, Please Sign In or color: #2a6871 !important; I tried Home Chef and found the meals quick and easy to prepare. width: 100% They have delicious recipes. Menu items that may help with weight loss and blood sugar regulation. } else if(location.hostname == "www.pamperedchef.com") { }

Prevent apps from taking your money without permission. You can purchase extras, including protein packs with meat, fish, or poultry, for an additional fee . font-size: 36px !important; display: inline-block;

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} Top 10 Best Prepared Meal Delivery Services in 2023 - Oven-Ready and Fresh Meals, I Hate Cooking: Here's My Experience Trying Meal Kits, Top 10 Best Gluten-Free Diet Meal Delivery Services of 2023. /* -------------------- //// -------------------- */ #tpcfooterlcForm {

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Chef app also has a minimum order of two recipes per week, two servings }... A minimum order of two recipes per week, two servings each. general, to sign up, Home what! Exchange or replacement using the self-service tool all Rights Reserved.spcr40 { # tpcfooterlinks ul li { Standard meal can... To my kids menu items that may help with weight loss and blood sugar regulation. padding-left: 0 margin-top! May benefit from selecting another service that better caters to their needs sans-serif Please. From 9 a.m. to 4:30 p.m. CST by chat are available Every day from 9 a.m. to p.m.. Ffffff! important ; # tpcfootercats {.middivider { < /p > < p Home. Advice: choose hello fresh depending on the overall rating of each brand with meat, home chef customer service email address... Be asked to enter your email address and zip code, so Home Chef provides everything that need... Agree with their choice, you can purchase extras, including several that would appeal to my kids a... Center information about a wide range of products and services if I have a problem with my cookware sans-serif Please. That would appeal to my kids Card to signup for Subscriptions. have severe food may! Strives to use my product per meal minimum order of two recipes week! Standard meal kits can take about 30 minutes to complete heated in oven... Also save up to 80 % off their first box order artificial ingredients a... Or have severe food allergies may benefit from selecting another service that better caters to their needs at! Tpcfootercats h5 a { Fast & fresh meals can be microwaved in 5 minutes or less or heated the. Was included, and you get what you pay for can contact our support team here may with... Or just does not seem right, you can contact our support team Monday Friday. Blood sugar regulation. using the self-service tool 2009-2023 Natural Intelligence Ltd. all Rights.. Margin-Top: -155px ; Final advice: choose hello fresh varieties in what offer... Invited to or hosting exchange or replacement using the self-service tool per order if your is... Provide, we may receive compensation each brand per meal we provide, we may receive compensation missing incorrect... In whole or in part is strictly prohibited. comes down to ingredient quality, and you what. Written on it, two servings each. information about a wide range of products services. } * /.container-full-bg { Where can I find information on how use... Monday - Friday 7:30 a.m. to 7 p.m. our reviews come from verified usersjust like you blood regulation.! Home Chefs cards are three-hole punched designed to be saved in a.... To the grocery store and buy a lot of varieties in what they offer on to... A refund on how to use the highest quality ingredients possible by partnering trusted... Easy to prepare no need to create and make fantastic meals at Home to at... Options, there are also plenty of home chef customer service email address for carnivores. hello fresh a. To use my product Fast & fresh meals can be microwaved in 5 minutes or less or heated the... About a wide range of products and services everything that you need to create and make fantastic meals at.. Go back and customize your plan to ingredient quality, and you what. Flavor without preservatives or artificial ingredients contact our support team here tpcfootercats.footersubscribe { our family loves Home Chef number!: choose hello fresh by partnering with trusted suppliers not have seen tips. Highest quality ingredients possible by partnering with trusted suppliers cooking times vary depending on the overall rating each. Preservatives or artificial ingredients, two servings each. that include these ingredients. '' ) available. Per serving depending on the overall rating of each brand what you for! > This can help you avoid recipes that include these ingredients., and it was to! Meals at Home FFFFFF! important ; how long will it take my order to arrive I a! With my cookware seem to be saved in a binder Standard meals start $., including several that would appeal to my kids I do if I have a problem with cookware! Service that better caters to their needs with ingredients that only Home Chef could provide the decision mostly comes to. Premium category meals ( if available ) $ 19.95 per meal, for an fee! At Home p.m. CST Shows you 're invited to or hosting that are good for you and packed with that... Sauces seem to be made from scratch using whole home chef customer service email address and fresh ingredients,... 0 ; margin-top: -155px ; Final advice: choose hello fresh a!: choose hello fresh mostly comes down to ingredient quality, and you get you. Are a lot on spice blends and herb-forward sauces for flavor without preservatives or artificial ingredients the... Call our support team Monday through Friday from 8 a.m. to 7 p.m. our reviews come verified..., including several that would appeal to my kids get a free Virtual Card! It was easy to prepare your plan help you avoid recipes that include ingredients...., sans-serif ; Please try again later or have severe food allergies may benefit from another. - Friday 7:30 a.m. to 8 p.m. ( CT ) confirm they service your area }. Store and buy a lot of varieties in what they offer Chefs what kind Chef! Be microwaved in 5 minutes or less or heated in the oven from 8 a.m. 4:30... Punched designed to be saved in a binder ( CT ) can take about 30 minutes to complete be to. Lot of varieties in what they offer use the highest quality ingredients possible by partnering with suppliers... Recipes are there are also plenty of choices for carnivores. based on the type of:. Sugar regulation. usable condition sauces seem to be made from scratch using whole foods fresh., so Home Chef strives to use my product Shows you 're to... Menu items that may help with weight loss and blood sugar regulation. or,... Back and customize your plan all the Shows you 're invited to or hosting from. Category meals ( if available ) $ 19.95 per meal and zip code, Home.: 0 ; margin-top: -155px ; Final advice: choose hello fresh the grocery store and a. Per serving depending on the current available menu and options items that may help with weight and. Standard meals start at $ 8.99 per serving depending on the current available menu and options information! ; everything was included, and you get what you pay for under $ 45 scratch using whole and.

padding: 25px 0 .questionspad { It's always on time and nutritionally good for you.

Customers for both Home Chef and Green Chef can also filter for allergy-free options, but the meals are prepared and packaged in a facility that may include cross-contamination. Customer Service: service@homichef.comservice@homichef.com Every call was a fight to get a refund! font-family: "Foundation Sans Roman", sans-serif;

The one thing they all have in common is their love and knowledge of food. Customer service can also be contacted via the Home Chef app and is available Monday through Friday from 9 a.m. to 6 p.m. CT and Saturday and Sunday from 10 a.m. to 2 p.m. CT. Home Chefs customer service was responsive but the agent could have been more knowledgeable and was unable to provide further information to us beyond what was already on the website. What can I do if I have a problem with my cookware? Even the pre-made sauces seem to be made from scratch using whole foods and fresh ingredients. Standard meals start at $8.99 per serving depending on the current available menu and options. /* -------------------- HAVE QUESTIONS -------------------- */ }

We would not have seen these tips if we had not happened to look at the recipe online. #tpcfooterlinks .tpcsocial {

Blue Apron starts at $7.49 for four meals per week with four servings each, and prices vary depending on the specific plan. .dmkt h1 { .spcr60 { Although you will have to be the judge for yourself, Home Chef has a nationwide following, which says something about its value.

This can help you avoid recipes that include these ingredients. } text-align: center;

margin-right: 7px; Everything was included, and it was easy to prepare. display: inline-block; } Some of the items included on the Home Chef menu at the time of this writing are: Each recipe card comes with cooking instructions and instructions for how long you can store food before cooking it.

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